How Long Water Heaters Last in Arizona
Josh Chasteen, Updated , 5 min read
A tank water heater lasts 8 to 12 years and a tankless 15 to 20, by Rheem's and A. O. Smith's own numbers. Both manufacturers name hard water as the thing that shortens that, and most East Valley water is very hard by the USGS scale. Plan on the low end for a tank that's never been flushed.
Go read the sticker
Pause and go out to the garage. Find the label on the side of the tank and look at the serial number. On most brands the manufacture date is coded into it, and the first four digits usually give you the year and the month or week. Rheem's own guidance says the same thing: the manufacture date is in the serial number, and knowing the age is where every repair or replace decision starts.
If yours says 2015 or earlier, keep reading. If it says 2022, flush it this fall and come back in a few years.
Why Arizona water shortens it
Chandler publishes an average of 16.5 grains per gallon, with a range of 5 to 20 across the city. Mesa runs 12 to 22 depending on which plant serves your street. Gilbert is the soft end of the East Valley at 8 to 10. The USGS calls anything over 180 mg/L "very hard," and using the 17.1 mg/L per grain conversion on Gilbert's own water page, Chandler's average works out to about 282 mg/L. Very hard, every day, for the life of the tank.
Two things happen inside. Minerals fall out of the heated water and pile up on the bottom of the tank as sediment. The burner then has to heat through that layer, so the tank runs longer, gets hotter at the bottom, and the steel there fatigues. At the same time the anode rod, a metal stick that's designed to corrode instead of the tank, gets used up faster in mineral heavy water. Once it's gone, the tank corrodes in its place. A. O. Smith calls hard water the biggest threat to a water heater's life. Rheem lists it first among the things that speed up wear.
What stretches it
Flush the tank once a year. Hook a hose to the drain valve, run it outside, and let the sediment out until the water runs clear. On a tank that's never been flushed, go easy the first time. The drain valve may not want to close again.
Have the anode rod checked. It unscrews from the top of the tank, and what's left of it tells you exactly how the tank is doing. If it's a bare wire, replace it. If the tank is past ten years, it's probably too late for a rod to help.
Check the pressure. A. O. Smith points out that high pressure stresses the system, and a failed pressure regulator lets full street pressure into the house. A cheap gauge on a hose bib tells you.
Add an expansion tank if you don't have one. Heated water expands, and with a closed system that pressure has to go somewhere. It's a standard code item on a new install.
Repair, or replace?
Repair when the tank is under eight years old and the problem is a part: a thermocouple, a heating element, a gas valve, a T&P valve, the drain valve. Replace when water is coming from the tank body, when the hot water runs rusty, when it's past ten years and needs a second repair, or when it's sitting in a hall closet or an attic and it's past its rated life. Rheem says the risk of a leak or sudden failure climbs a lot after year ten, and a garage tank that lets go is a mess while a closet tank that lets go is a claim. Pick the day. Don't let the tank pick it.
Permits come up here. Gilbert exempts a like for like swap when an Arizona licensed contractor installs it at equal or lower BTU or amperage, and it isn't tankless. Do it yourself, go bigger, or go tankless, and you're pulling a permit. Gilbert's residential plumbing permit is $150. Other cities have their own rules.
Don't know where yours is at? Call (480) 404-5226 with the first four digits of the serial number and we'll tell you.
Water heater repair and replacement · What water heater replacement costs
Sources
Where the numbers come from.
Every outside figure on this page is cited below. Where we quote our own invoices, it's the middle half of paid jobs from the last 12 months.
- 01Rheem, Water Heater Lifespan: When to Repair vs. Replace
- 02A. O. Smith, How Long Do Water Heaters Last
- 03City of Chandler, Water Quality FAQs (hardness 5 to 20 gpg, average 16.5)
- 04Town of Gilbert, Water FAQ (hardness 8 to 10 gpg; 1 gpg = 17.1 mg/L)
- 05City of Mesa, Common Water Quality Concerns (hardness 12 to 22 gpg)
- 06USGS Water Science School, Hardness of Water (very hard = over 180 mg/L)
- 07Town of Gilbert, Building and Construction Regulations Code amendments (item 16, section 105.2 / R105.2)
- 08Town of Gilbert, Development Services Fee Schedule (revised 7/1/2025)
Good to know
Questions we get on this one.
Straight answers. Anything else, call or text and a person picks up.
How long should a water heater last in AZ?
Rheem and A. O. Smith both put a tank water heater at 8 to 12 years and a tankless at 15 to 20. Both name hard water as the thing that shortens it, and the East Valley has hard water. Plan on the low end of 8 to 12 for a tank that's never been flushed, and the high end for one that gets a flush and an anode check.
How do I find out how old my water heater is?
Read the sticker on the side of the tank. The manufacture date is usually built into the serial number, and on most brands the first four digits give you the year and month or week. Rheem says the same. If the sticker's unreadable, the permit history on the house or the model number on the manufacturer's site will get you there.
Do you need a permit to replace a water heater in Arizona?
City by city. Gilbert exempts a like for like replacement when an Arizona licensed contractor installs it at equal or lower BTU or amperage, and it isn't tankless. Anything else needs a permit, and Gilbert's residential plumbing permit is $150. A homeowner installing their own needs the permit. We handle it either way.
Why is my water heater leaking?
Find where the water starts. A drip at the T&P valve, a fitting on top, or the drain valve is usually a repair. Water seeping from the tank body, or a puddle underneath with no wet fitting above it, means the tank has rusted through. Rheem's guidance is the same: a leak from the tank itself means replacement.
Should I replace a water heater that's over 10 years old?
If it's a tank, start planning for it. Rheem says the risk of leaks and sudden failure climbs a lot after year ten. A tank in the garage can wait until it tells you. A tank in a hall closet or the attic is worth replacing on your schedule rather than on its own, because when it goes, it goes onto your floor.
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